Customer Agreement

To Our Customer,
By paying your invoice, you are agreeing to be responsible for the following:

1. To provide a suitable, stable placement for the container. The container and trucks are heavy equipment. You have requested the placement of that equipment. We will not be liable for damage to landscape areas, including grass, driveways, or sidewalks, or infrastructure, due to equipment.
2. You are responsible for all permits required by your community for containers and for any special equipment required, such as markers or cones. Any fines/penalties for such permits are your financial and legal responsibility.
3. You must allow access to the container when it is to be picked up or changed out. If we cannot obtain access and must return to the site, additional rental fees and or trip fees could be applied.
4. You may not “overfill” the container. Items should not exceed the interior space of the container. All items must be level with the lip of the container. Additional fees may be charged if we need to “off-load” items, so the container may be legally and safely tarped and transported. Those items will be left for you to remove by an alternative method. Please remember the container is tipped horizontally on removal, and items have a tendency to fall off if overloaded. We are not responsible for hand-loading these items.
5. Each size container includes a different weight limit. If the weight of the container exceeds the weight limit for the size container ordered, tonnage will be added to your bill upon pick up. Additional tonnage is billed at $65 per ton. In the event that the container is grossly overweight at the time of pick up, we reserve the right to require you to offload materials until the container weight is safe to transport legally. If we receive an overweight ticket while transporting your container, you are liable for the entire dollar amount of the ticket and “offloading” fees.
6. You have chosen the period of time you wish to have the container. The ability to extend time is at our discretion and based on availability.
7. Recent Burn Debris/Ash- You must notify the office immediately if you are disposing of recently burned materials. The landfill will not accept debris from recently burned buildings, sheds, etc., without a letter saying it was extinguished by your local fire department and is certified as safe. The letter must come printed on letterhead from the fire department chief. The letter may be sent to us and we will include it with the load when brought to the landfill. Without that letter, you must wait 90-120 days to dispose of any fire-related debris.
8. Three-day do-it-yourselfers are containers for homeowners with a short-term project. If you find that the three-day rental period is insufficient for completing your project, the only way to extend usage is with an additional three-day rental.
9. Cement Containers: Please contact the office if you intend to dispose of cement. This includes bricks, stone, gravel, cinderblocks, dirt, and sand. No garbage of any kind can be placed in a cement container, and we highly suggest that, to avoid additional charges, it is not filled more than half full. Clean loads will not have additional tonnage applied.